5jli Casino Privacy Policy

This Privacy Policy ("Policy") is issued by 5jli Casino ("5jli," "we," "our," or "us"), the operator of the online gaming platform accessible at 5jli.vip ("the Platform"). This Policy describes our practices with respect to the collection, use, storage, disclosure, and protection of personal information relating to players, prospective players, and visitors to the Platform ("you" or "your").

This Policy applies to all personal data processed in connection with your use of the 5jli Casino Platform, including account registration, gameplay, financial transactions, customer support interactions, and browsing activity on our website.

This Policy is to be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the agreement between you and 5jli Casino.

For the purposes of the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, 5jli Casino acts as the personal information controller ("PIC") in respect of the personal data it collects and processes through the Platform.

As the PIC, 5jli Casino determines the purposes and means of processing your personal information and is responsible for ensuring that such processing is carried out in compliance with applicable Philippine law and the principles set out in this Policy.

Our designated Data Protection Officer ("DPO") can be contacted at: [email protected] (plain text — not a clickable link) for any privacy-related inquiries.

5jli Casino collects the following categories of personal data in connection with your use of the Platform:

5jli Casino collects personal data through the following channels and mechanisms:

4.1 Directly From You

• When you register a player account on the 5jli Platform.
• When you complete identity verification (KYC) by submitting documents.
• When you make deposits or request withdrawals via GCash, PayMaya, or Philippine bank accounts.
• When you contact our 24/7 live chat support team or submit a complaint.
• When you configure responsible gaming settings such as deposit limits or self-exclusion.
• When you respond to surveys, promotional campaigns, or player feedback requests.

4.2 Automatically Through Platform Use

• Through server logs that record IP addresses, device identifiers, access times, and pages visited.
• Through session tracking that records gameplay activity, bet patterns, and game session durations.
• Through cookies and similar tracking technologies placed on your browser or device (see Section 11).

4.3 From Third Parties

• From identity verification service providers, to validate the authenticity of documents submitted during KYC.
• From payment processors, to confirm the status of deposit and withdrawal transactions.
• From fraud prevention and anti-money-laundering screening services, where required by applicable law or regulatory obligation.

5jli Casino processes your personal data for the following defined purposes:

• Account Management: To register, maintain, and administer your player account on the 5jli Platform.
• Age and Identity Verification: To confirm that you meet the 21+ age requirement and to verify your identity in compliance with PAGCOR regulations and applicable law.
• Payment Processing: To facilitate GCash deposits, PayMaya withdrawals, and other financial transactions connected to your 5jli account.
• Gaming Services Delivery: To provide access to games, record betting activity, calculate and credit winnings, and maintain your gaming history.
• Responsible Gaming: To implement and maintain any responsible gaming tools you activate, including deposit limits, session timers, and self-exclusion periods.
• Customer Support: To respond to and resolve your support inquiries, complaints, and feedback.
• Legal and Regulatory Compliance: To fulfill 5jli's obligations under Philippine gaming law, the Data Privacy Act, anti-money-laundering regulations, and PAGCOR guidelines.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account abuse, and unauthorized access to the Platform.
• Platform Improvement: To analyze aggregated usage patterns and improve the functionality, performance, and content of the 5jli Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications and have not subsequently opted out.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), 5jli Casino relies on the following legal bases for the processing of your personal data:

• Contractual Necessity: Processing required to perform the agreement between you and 5jli Casino as set out in the Terms & Conditions — including account operation, game provision, and payment processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and data protection legislation.
• Legitimate Interests: Processing for fraud prevention, Platform security, responsible gaming monitoring, and business analytics, where such interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications and optional data uses, where we have obtained your explicit consent and you have the right to withdraw that consent at any time.

5jli Casino does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes. We may share your data with the following categories of third parties, solely for the purposes described in this Policy:

• Payment Service Providers: GCash (G-Xchange, Inc.), PayMaya Philippines Inc., and accredited Philippine bank payment gateways — to process deposits and withdrawals.
• Identity Verification Providers: Accredited KYC and identity verification service providers used to validate player identity documents.
• Fraud Prevention and AML Screening Services: Third-party risk screening services used to fulfill 5jli's obligations under the Anti-Money Laundering Act and related regulations.
• Game Software Providers: Third-party game developers and live dealer studio operators whose certified game software is made available through the 5jli Platform. These providers may receive anonymised technical data necessary to deliver their game services.
• Customer Support Technology Providers: Live chat and helpdesk platform providers used to deliver 5jli's 24/7 support services.
• Regulatory and Law Enforcement Authorities: Where required by applicable Philippine law, court order, or PAGCOR regulatory obligation, 5jli may disclose personal data to the relevant authorities.

All third parties with whom 5jli shares personal data are required, by contract, to process such data only for the specific purpose for which it was shared and to maintain appropriate technical and organisational security measures.

Certain third-party service providers engaged by 5jli Casino — including game software providers and cloud infrastructure operators — may be located outside of the Philippines. Where personal data is transferred to countries that the National Privacy Commission has not determined to provide an adequate level of data protection, 5jli will implement appropriate safeguards including contractual data protection clauses and, where required, seek the prior approval of the National Privacy Commission.

5jli takes all reasonable steps to ensure that international data transfers are carried out in compliance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

5jli Casino retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted, anonymised, or rendered irreversibly de-identified, in accordance with 5jli's data destruction procedures.

5jli Casino implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to:

• Transport Encryption: All data transmitted between your browser or device and the 5jli Platform is encrypted using TLS 1.3 protocol (HTTPS).
• Data-at-Rest Encryption: Personal data stored on 5jli's servers is encrypted using AES-256 encryption.
• Password Security: Player passwords are never stored in plain text. 5jli uses industry-standard cryptographic hashing with salt to store password credentials.
• Access Controls: Access to personal data is strictly limited to 5jli personnel who require it to perform their job functions. All access is logged and audited.
• Mobile OTP Authentication: Sensitive account actions — including withdrawals and password resets — require OTP verification via your registered Philippine mobile number.
• Intrusion Detection: 5jli employs automated intrusion detection systems to monitor for and respond to suspicious access patterns in real time.
• Regular Security Audits: The Platform's security posture is reviewed through regular internal assessments and periodic third-party security audits.

5jli Casino uses cookies and similar tracking technologies on the Platform to enhance your user experience and to support Platform functionality and analytics. The following types of cookies are in use:

• Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in to your 5jli account. These cookies cannot be disabled without preventing use of the Platform.
• Functional Cookies: These remember your preferences such as language settings, game lobby filters, and responsible gaming configurations between sessions.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players interact with the Platform, including which games are most visited and how players navigate between sections. This data is used solely to improve Platform performance and user experience.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot traffic, credential stuffing attacks, and multi-account registration attempts.

You may configure your browser to refuse all cookies or to alert you when cookies are being sent. Note that refusing essential cookies will prevent you from using core Platform functionality including logging in to your 5jli account.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by 5jli Casino:

• Right to be Informed: The right to be informed of the fact of processing of your personal data, including the purposes and legal basis for such processing — as detailed in this Policy.
• Right of Access: The right to request a copy of the personal data we hold about you, including information about how it is used and with whom it has been shared.
• Right to Correction: The right to request correction of inaccurate, incomplete, or outdated personal data we hold about you.
• Right to Erasure or Blocking: The right to request that we delete or block personal data where processing is unlawful, where the data is no longer necessary for the purpose for which it was collected, or where consent has been withdrawn and there is no other legal basis for processing.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: The right to request that personal data you have provided to 5jli be transferred to you or to another data controller in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 5jli Casino has not handled your personal data in accordance with the Data Privacy Act.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected] (plain text only — not a clickable link). We will acknowledge your request within 5 business days and respond substantively within 30 calendar days.

If 5jli becomes aware that personal data has been collected from an individual under the age of 21 without the verified consent of a parent or guardian, we will take immediate steps to delete that data, close the associated account, and void any associated bets or winnings.

If you are a parent or guardian and believe that your child has provided personal data to 5jli Casino without your consent, please contact us immediately at [email protected] (plain text — not a clickable link).

5jli Casino reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players through the Platform's notification system.

The "Effective Date" at the top of this Policy indicates when the current version came into force. Continued use of the 5jli Platform following notification of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with a revised Policy, you may close your account by contacting our live chat support.

Previous versions of this Policy are archived and available upon request by contacting our Data Protection Officer.

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data by 5jli Casino, please contact our Data Protection Officer through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the 5jli.vip Platform

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with 5jli's response to your privacy concern. The NPC can be reached at privacy.gov.ph (referenced as plain text for informational purposes).